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Shipping & Delivery Information

 

Shipping Policy

Once order is confirmed, it will take up to 7 days for us to despatch the items to you. Please then allow a further 7 to 14 days for the items to reach you in the mail.

If an item you have order is unavailable in the advertised time frame, our customer service representative will contact you to let you know and provide you with an option to replace or refund an order. 

 

Delivery Fee

Below 2kg - Semananjung RM15 / Sabah & Sarawak RM20 

Between 3Kg - Semananjung RM25 / Sabah & Sarawak RM30

Between 4Kg - Semananjung RM35 / Sabah & Sarawak RM35

 

International Shipping

We are unable to ship internationally at this current moment. 

 

Shipping Confirmation

Once your order has been shipped, you will receive an email containing a tracking number which will allow you to track your order on the respective courier service website. 

 

Returns and/ or Exchange

Due to the personalised nature of our items, we do not provide returns or refunds on our items. All sales are items are final. When you receive your order, please inspect the order items carefully to ensure that all items are received in good condition. If there is any damage, please contact our customer service representative at partypack@poprint.my

Terms & Conditions

 

Poprint (“we” or “us”) is a business name owned by Retrovision Sdn Bhd (1049250-k) retail showroom Ttp.my Located at D5-G4-03,

Solaris Dutamas, No.1 Jalan Dutamas 1 50480 Kuala Lumpur, Malaysia. Publika.

 

This Terms & Conditions “we”, “our” and “us” conducting business as Poprint and “you” and “your” means any user who assesses and uses this website. 

 

1. Shipping Policy

Once order is confirmed, it will take up to 7 days for us to despatch the items to you after confirmation of design. Please then allow a further 7 to 14 days for the items to reach you in the mail. If an item you have ordered is unavailable in the advertised time frame, our customer service representative will contact you to let you know and provide you with an option to replace or refund an order.

 

2. Delivery Fee

Diferent charges applicable locations within Malaysia, Sabah & Sarawak. 

 

3. International Shipping

Please note that Poprint Malaysia only sells within Malaysia. We are unable to ship internationally at this moment.

 

4. Shipping Confirmation

Once your order has been shipped, you will receive an email containing a tracking number which will allow you to track your order on the respective courier service website.

 

5. Returns & Exchanges

Due to the personalised nature of our items, we do not provide returns or refunds on our items. All sale items are final. When you receive your order, please inspect the items carefully to ensure that all items are receive in good condition. If there is any damage, please contact our customer service representative at sales@ttp.my

 

6. General Terms & Conditions

Use and access to this Website is subject to our Terms of Use and Privacy Policy. By using this website, you agree to be bound and act in compliance to our Terms of Use and our Privacy Policy. Should you not be in agreement to our Terms of Use and/or our Privacy Policy,

you are not allowed to access or use this Website and you should discontinue such access or use instantly. 

Your access and use of our Website and/or Services represents your agreement and acceptance of our Terms of Use. We reserve the right to change our Terms of Use from time to time without prior notice to you by updating this page. You are advised to check our Terms of Use periodically to ensure that you’re updated and conform. Your continued access and use will represent your acceptance of the changes. 

 

7. Our Website Services and Limitations to our Liability

We provide software development services specifically in developing mobile applications. Whilst we use reasonable measure to ensure that the information on this Website is accurate and up to date, we do not warrant, nor guaranteed, and are not responsible or liable for any loss or damage you may suffer or incur in relation with any content or information provided in this Website. It is your responsibility to research and ensure that such information is accurate, complete and up to date. 

Information on this Website and from emails sent to you does not represent automotive advise in any manner but only to provide general information purposes only to assist you to select the most appropriate product to suit your need only. 

Our Website services is provided to you on an “as is” and “as available” basis only. Whilst we endeavor to provide you with uninterrupted use of our Website, we do not warrant that there will be no interruptions caused by various uncontrollable factors such as internet connection, bandwidth, free from viruses, malicious software, trojans, spyware, worms or any other forms of harmful occurrences on any system, technology. You are to ensure that you protect yourself against cyber threats by using appropriate anti-virus, anti-spyware softwares on your access device to our Website. 

We reserve the right to restrict, suspend or terminate your access/ usage should you are unable to comply with our Terms of Use.

We also reserve the right to make necessary changes to our Website which may include but not limited to add, delete, edit, remove or modify any information, content displayed on this Website without prior notice to you.

 

8. Your Usage and Responsibility on our Website

Our Website is to be used only for personal, non-commercial purposes. Use or access of our Website for commercial purposes are strictly prohibited. 

List of non-permitted uses of our Website includes but not limited to the following:

  • for any fraudulent, and/ or unlawful purposes

  • for purposes of collecting contact information or others to send unsolicited communication

  • for any unlawful purpose that causes harm, abuse, intimidation, offending, or defamation to any other person or Third Party represented on our Website

  • for purposes of tampering, hacking or phishing our user database and/or Website services

  • for any use of automated programming, robot, spiders that’s purpose is to cause disruption to the availability of this Website, data mining, or screen scraping.

 

You agree that any User generated content by you whether through our discussion forums and user reviews meets our Terms of Use in that you will observe the permissions and non-permissions of the use of our Website in all your conduct our Website user. We reserve the right to monitor, edit, delete, refuse to post, amend, modify or remove any User generated content before it is published.

You are to ensure that you use appropriate anti-virus, anti-spyware softwares on your access, registration or when providing information to our Website

As part of your usage of our Website, you may complete a registration form which includes the setup of a username, password, password reset hint and other personal information used for demographic purposes. You agree to keep any login information such as username, password, password reset hint as confidential by you and must not be disclosed to, or shared with any other person. Should your login information be disclosed, you are to be solely responsible for all preceding activities that takes place on your account held with us. 

You are also responsible to ensure that all information provided to us is correct, complete and valid. We are not responsible or liable for any loss or damage incurred if for any reason whatsoever the information you provided to us is incorrect, incomplete or inaccurate. 

 

10. Our Privacy Policy

We maintain strict Privacy Policies at www.ttp.my. Learn about how we use and protect your information by reading our Privacy Policy available as a link.

 

11. Should you wish to provide us Feedback 

Our goal is to ensure that we are able to meet your expectations and needs so that your user experience on our Website is a great one.

Should you wish to provide us feedback on a Great experience or Not so Great experience whichever it shall be, kindly email us at sales@ttp.my. We aim to provide you with an acknowledgment within 48 hours and resolve your feedback within 7 working days. 

 

12. Governing Law

Retrovision Sdn Bhd and it’s business name Poprint is governed by the Malaysia Law.